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Here, you’ll find answers to the most common questions about our Point of Sale (POS) system. Whether you’re just getting started, need troubleshooting tips, or want to understand how to maximize the functionality of our system.
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Frequently Asked Questions

Explore the tangible results we deliver—simplified operations, boosted efficiency, and satisfied customers—driven by PayFlex Terminal.

What’s included in my POS purchase?

What’s included in my POS purchase?

Your Payflex Terminal POS system includes:

  • Dual-Screen Display (Merchant touchscreen + customer-facing screen)

  • Durable Stainless Steel Cash Drawer

  • Thermal Receipt Printer

  • Bi-Directional Barcode Scanner

Along with the hardware, your system includes essential software features such as:

  • Sales, inventory, and employee tracking

  • Nightly emailed sales summaries

  • Integrated Boss Revolution portal

  • Remote management via web and the My Payflex Terminal Store app

  • Built-in support for customer-facing ads

What separates Payflex Terminal from other POS companies?

Payflex Terminal stands out through its seamless blend of affordability, advanced functionality, and industry-specific features designed for convenience and liquor stores. Unlike generic POS providers, Payflex offers a dual-screen system that supports real-time inventory, integrated promotions, digital displays, and customer-facing ads—all within one intuitive interface. Our all-in-one solution also includes access to loyalty rewards, remote store management, and mobile reporting tools. With transparent pricing, reliable hardware, and U.S.-based support, Payflex Terminal empowers businesses to scale efficiently without hidden fees or complex contracts, delivering unmatched value and flexibility in the competitive point-of-sale market.

How can your POS help me run my store better?

Payflex Terminal simplifies and streamlines store operations by giving you complete control over inventory, sales, staff, and customer engagement—all from one system. You can track product performance in real-time, receive daily sales summaries, manage multiple locations remotely, and reduce shrinkage through precise stock management. Our built-in loyalty and promotional tools help drive repeat business, while staff management features make scheduling and performance tracking easy. With intuitive reporting dashboards and mobile access, Payflex Terminal helps you make faster, data-driven decisions that improve productivity, customer satisfaction, and overall profitability—ultimately giving you more time to focus on growing your business.

What kind of businesses is Payflex Terminal best suited for?

Payflex Terminal is built for high-volume retail environments where speed, accuracy, and compliance are critical. That includes liquor stores, smoke shops, convenience stores, grocery marts, and specialty retail shops. Our system supports age-restricted sales with built-in ID verification, complex inventory with mix-and-match pricing, vendor-funded promotions, and customizable loyalty programs. Whether you run a single location or manage multiple stores, Payflex adapts to your workflow while keeping things simple for your team and fast for your customers. With flexible hardware and powerful back-office tools, it’s the right fit for retailers who need more than just a cash register.

Does Payflex Terminal support age-restricted product sales?

Yes, Payflex Terminal is designed to support businesses that sell age-restricted products such as alcohol, tobacco, and vape items. The system includes built-in ID verification, which allows cashiers to scan and confirm age in seconds. You can set compliance rules by product category to ensure every sale meets local and federal guidelines. We also log ID scans and flag suspicious activity to help protect your business from fines and violations. With these features, you maintain control and compliance without slowing down your checkout lines—making Payflex a reliable choice for regulated retail environments.

Can I track inventory in real-time across multiple stores?

Absolutely. With Payflex Terminal, you can track inventory across one or multiple store locations in real-time. Our cloud-based system syncs data across all devices and stores, so you’ll always know what’s in stock, what’s running low, and where you need to reorder. You can create location-specific pricing, transfer stock between stores, and run consolidated or separate reports. The system also supports automated low-stock alerts and vendor ordering to save time. Whether you manage two stores or twenty, you can oversee your entire retail operation from a single dashboard—on desktop or mobile.

Does the system include customer loyalty and promotions?

Yes, customer loyalty and promotions are built directly into the Payflex Terminal POS. You can create loyalty programs that reward points per purchase, track customer spend, and send tailored offers. Promotions can be automated like happy hours, bundle deals, or mix-and-match pricing and applied at the register with no extra effort from your staff. The system also supports digital gift cards and built-in advertising tools on the customer-facing display. These tools help increase repeat business, build brand loyalty, and drive higher basket sizes without needing separate apps or third-party plugins.

How much does Payflex Terminal cost?

Payflex Terminal is priced with flexibility in mind. Hardware and software come bundled with monthly service and support plans tailored to your business size and needs. There are no long-term contracts or surprise fees—just transparent pricing that scales as you grow. Many businesses qualify for $0 upfront costs when using Payflex for payment processing. We also offer volume discounts, add-on premium features, and custom packages for multi-location retailers. To get an exact quote based on your setup, simply schedule a demo or speak with our sales team.

What kind of support do you offer after setup?

We provide 24/7 U.S.-based customer support by phone, email, and chat to help you resolve issues quickly. Whether it’s a technical glitch, a training question, or setup help, our team is ready to assist. You’ll also have access to detailed guides, video tutorials, and live onboarding sessions. Updates are rolled out automatically, so your system stays current without you lifting a finger.

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“Having Payflex saves time, steps, and
energy, and makes sales flow easily for our
customers-which is great for us!”
– Alvin Malek, Express Restaurant, Dallas

Trusted by Business Worldwide

Discover stories from our clients about how we’ve enhanced their experience and that of their customers. These testimonials reflect our dedication to exceptional service and shared satisfaction.

We integrated the Payflex Dual Pricing Program a few months ago, and the savings have been incredible! We saved thousands of dollars – money I can reinvest into my business. Plus, my customers love the transparency of dual pricing. What a game-changer. Cheers to Payflex!

Mike GrantCoFounder & COO, Asanify

Since adopting the Payflex Dual Pricing Program, we’ve saved thousands! It’s a huge relief to see those savings go back into growing our business. Customers love the clear pricing, and we love the extra cash flow. Payflex has been a total game-changer!

BoscoRetail Store Owner

Switching to the Payflex Dual Pricing Program was the best decision we made! The savings have been outstanding, allowing us to keep more of our revenue. Our customers appreciate the clarity and fairness of dual pricing too. Thank you, Payflex, for helping our business thrive!

Wee Jonn LeowRestaurant Owner

We integrated the Payflex Dual Pricing Program a few months ago, and the savings have been incredible! We saved thousands of dollars – money I can reinvest into my business. Plus, my customers love the transparency of dual pricing. What a game-changer. Cheers to Payflex!

James MikeCoFounder & COO, Asanify